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i payed full price for a bedroom set and full mattress. what came was garbage. they gave me a queen sized mattress, the wrong bed and damaged and scratched furniture. they didnt even give me the night stands that was part of the set. the man kept delaying the dekivery...
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It has been over two months and they have still not delivered the furniture. We approached them several times and staff is very rude and has only one answer "It is not in stock - we will deliver Next Week" We have filed the complaint to consumer court and now will...
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1.0
I didn't like
  • Not delivering the items for months
  • Cheating the customers
  • Misbehaving with customers
#800774
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If you purchase from Rooms Furniture in Brampton, you will not get the item delivered. I was promised Dec 14th, then Dec. 18, then Dec 20 and it was confirmed on truck on Dec. 20th. I still do not have my furniture. Worst company to deal with, they lie thru their...
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Anonymous
Anonymous

could you please tell me the street address of this location. As I need to go there to get either my money, or my furniture!

Anonymous
Mary Oxley

1 month later and I am still waiting for my refund (I cancelled with a 25% cancellation fee). Still Not resolved. They promised me that my refund would be processed but STIL...

1.0
I didn't like
  • Worst delviery service ever
  • Customer service
#755513
Reply to reviews

Other Product Review

Rooms Furniture and Accessories
#767785
1.0
Details
Horrible experience with this company. They try to steal your money. Had promised delivery and never happened. Save yourself a headache and Never purchase anything from this company.
Comment
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Product or Service Quality
Warranty

Delivery Terms Review

Rooms Furniture and Accessories
#535484
Terrible customer service. Delivery kept delaying for 3 times eventhough they called to confirm to delivery the night before.
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Rooms Furniture And Accessories Furniture Set Review

Rooms Furniture and Accessories
#496002
Went to Brampton location ordered a bedroom set.it came after 2 months and two pcs were fully damaged I called no one replies back then I went to the location they said do what ever you want will not get new pcs pls do not go to rooms furniture
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Excellent customer service. Excellent Website. The best thing I like about Rooms Furniture is there website which has all the pricing. I was able to do my homework and select furniture that fits my budget. I have been customers of ROOMS FURNITURE for a long time. Each...
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Anonymous
Anonymous

This is Bogus review by the seller. They are openly cheating the customers.Don't ever go to this seller as they will cheat you of your money and you'll just wait for the stuff...

Anonymous
Anonymous

lol You are a BIG JOKE, You are obviously the owner or an employee giving a good reference! BECAUSE ITS ALL A LIE! PEOPLE DON'T BELIEVE THIS NONSENSE! ROOMS FURNITURE STEAL YO...

5.0
I liked
  • Customer service
  • Online website with product prices
  • Product quality
#724296
Reply to reviews
I ordered a sectional and given a delivery date, it was delivered, but then I found out it was not the one I had ordered. I took photo's and went back to the store to show them the difference in the one I had and the one in the showroom. They agreed this was not the...
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4.0
#721969
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Horible service....I will never go back to this place again. I ordered a table and sofa, paid the full amount with delivery and they told me I will receive my delivery on Monday from 1-8 so I booked the service elevator in advance (which you need to do living in a...
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Anonymous
Anonymous

Warning!!!! Never purchase anything from this company!!!

1.0
#721328
Reply to reviews
So I never do reviews but I thought this had to be shared. I am so annoyed. They told me the couch would be brought to my house on the 16th of September. Then they call me a billion times per day telling me they can only bring it on the 23rd, even though the set day...
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Waterdown, Ontario
#704637
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Worst customer service.... They false promise the delivery dates not even once but thrice. ... During the entire conversation from the time of placing the order for sectional sofa and kitchen set till the time sofa was delivered they never mentioned that they not gonna...
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Anonymous
Anonymous

Anyone interested in starting a class action law suit against these scammers? Please post yes on this site, will see how many say yes and I will start the process, these peop...

#698858
Reply to reviews
anyone interested in starting a class action law suite against these scammers please post yes on this site, will see how many say yes and i will start the process, these people are sickening and liars.i have been strung along for months and i am furious, i had a...
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Anonymous
Anonymous

Yes lets start a class action lawsuit and we can all be further ahead.

Anonymous
***EDOFFCUSTOMER

Anyone interested in starting a class action law suit against these scammers? Please post yes on this site, will see how many say yes and I will start the process, these peop...

#694421
Reply to reviews
I purchased a sectional for my basement from Rooms in Mississauga. On Sunday 16 2015 and paid in full including delivery of $75.00. I advised the sales rep I need this delivered to the basement. he said no worries when they arrive you tell them where to take it. So on...
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Anonymous
Anonymous

I post and went to rooms head office Aug 19 to file a compliant and I will waiting I have spoken to Randy, Karin, and 5 others still no call back. If you want to lunch a class...

I didn't like
  • Worst delviery service ever
  • Customer service
#686010
Reply to reviews